Making Reservations

For reservations and availability....... please call us at (304) 573-4900 between the hours of 9:00 am & 6:00 pm (EST). You are welcome to drop us an e-mail at info@confluenceresort.com, or complete our contact form anytime. We will do our best to get back to you promptly.

We look forward to hearing from you.

Sincerely,
Pervis & Kim Major

Reservation Policies:
 

Payments:
A 50% deposit is due upon making the reservation. The balance and tax are due 10 weeks prior to your arrival.  If the deposit or balance is not received according to this policy, the reservation may be cancelled and the deposit forfeited.

Security Deposit:
We require a Security Deposit in the amount of $500.00. Upon arrival, guest must have a Major Credit in order to check-in.  The security deposit will only be processed if it is deemed that damage was done to the property during the reserved stay by guest(s) for repairs or excessive housekeeping if property is not left as required.  

There will be and additional security deposit of $250 per pet.

Cancellations:
A refund on a Rental Deposit amount can be made only if the unit is re-rented for your reservation period.  Refunds will be subject to a 10% service charge on the total rental fee to defer costs of re-renting the residence and credit card processing fees. If cancellation occurs 10 (ten) weeks prior to the beginning of the rental period, all refunds will be subject to a 20% service charge on the total rental fee for the period of your reservation only if the unit is re-rented for your reservation period.  After six weeks prior to the rental period the Landlord shall have the right to retain the initial Rental Deposit at the Landlord' discretion.

 

Sample Vacation Rental Contract